RETURN POLICY
Last updated March 30, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at belleravenstar@belleravenstar.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return the following address:
- BELLE RAVENSTAR
- Attn: Returns
- RMA #
- 2244 County Road 313
- Glen Rose, TX 76043
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7-10 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
- 833.66.RAVEN
- belleravenstar@belleravenstar.com
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